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WHS & OHS Compliance Specialist

At By Telana Thompson, I provide WHS and OHS compliance systems that go beyond templates and tick-box manuals. I specialise in building practical, tailored safety and operations frameworks that work in real environments particularly for regional, remote, tourism, agricultural, and multi-site operations.

My focus is simple:
compliance that’s usable, adaptable, and supported long-term.

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If you’re looking for compliance that’s practical, adaptable, and supported I’m here to help.

Why Work With Me

I take a practical, real-world approach to WHS and operational compliance — focused on systems that genuinely support how your business runs, not just what looks good on paper.

  • Australian-based, FNQ-based
    I understand local conditions, regional challenges, and the realities of operating in remote and fast-moving environments.

  • Operational experience across multiple industries
    With hands-on experience in tourism, regional operations, construction-adjacent environments, and growing businesses, I design systems that reflect real workflows — not theory.

  • Practical and business-focused
    My work is designed to be used day-to-day. If a system doesn’t make your life easier, it doesn’t belong in your business.

  • Clear communication, no jargon
    WHS shouldn’t be confusing. I explain things clearly, in plain language, so you actually understand and can maintain your systems.

  • Flexible support as your business grows
    I don’t disappear after handover. I offer ongoing support, updates, and amendments so your systems grow with your business — whether that’s new sites, new services, or new requirements.

At the core of my work is this:
I don’t just hand over documents — I help you build systems that actually work.

Who I Work With

I support a wide range of businesses across Australia, including:

  • Tourism businesses

  • Agricultural operations

  • Construction businesses
    (Mechanical and Electrical background, with experience across domestic, commercial, project-based, and structural works)

  • NDIS businesses and sole traders

  • Aged care and support services

  • Hospitality and accommodation providers

  • Regional and remote operations

  • Growing multi-site businesses

  • Small businesses

  • Start-up businesses

  • Businesses preparing for government engagement, audits, or funding

… and more.

What I Offer & What I Do

The image features a beige textured background with a large yellow abstract shape. On top, handwritten text in dark brown reads "By. Tylana Thompson." By Telana Thompson business services logo

I design and implement custom WHS / OHS systems that are:

  • aligned with Australian WHS requirements

  • tailored to your specific operations

  • easy to manage day-to-day

  • scalable as your business grows

This includes both digital-first systems and practical paper backups, so your compliance doesn’t fall apart when technology, connectivity, or circumstances change.

WHS, OHS, COMPLIANCE Service List

  • WHS / OHS Manuals & Frameworks

    • Custom WHS and OHS manuals (not copy-paste templates)

    • Policies, responsibilities, and procedures written in plain language

    • Tailored to your industry, site, and risks

  • Risk Management & Safety Systems

    • Hazard identification and risk assessments

    • Safe work procedures and operational controls

    • Incident, injury, and near-miss reporting systems

    • Emergency procedures and site-specific information

  • Contractor & Visitor Management

    • Contractor induction systems

    • Visitor and official sign-on processes

    • QR code sign-on options

    • Digital records with printable backups

  • Multi-Site & Growing Operations

    • Merged WHS systems across multiple properties or businesses

    • Shared core framework with site-specific modules

    • Ideal for businesses expanding into tourism, retreats, or additional sites

  • Government, Audit & Grant Readiness

    • Systems designed to withstand inspections and audits

    • Clear documentation and record keeping

    • Professional presentation for government officials, inspectors, and funding bodies

  • Digital Systems (Without the Overwhelm)

    I can implement simple, effective digital tools such as:

    • QR code sign-on for visitors and contractors

    • Online forms and records

    • Centralised document access

    I’m platform-agnostic — meaning I recommend what works best for you, not what locks you into expensive or overly complex software. Where needed, I can also integrate or work alongside existing platforms.

  • Ongoing Support & Amendments

    Compliance isn’t a “set and forget” task — and this is where I differ from most consultants.

    I offer ongoing support to:

    • update systems as your operations evolve

    • make amendments quickly when priorities change

    • support you before audits, inspections, or grant applications

    • ensure your systems remain relevant and usable

    You’re not left with a folder and no follow-up.

Let’s Build Something That Works

If you’re tired of generic manuals, confusing platforms, or systems that don’t reflect how your business actually runs - I can help.

📩 Get in touch to discuss your WHS & OHS requirements, scope options, and ongoing support.

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Plan with Purpose

Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.

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Work Examples

  • "Creative, reliable, and genuinely passionate about what they do."

    Former Customer

  • "Telana is professional and delivers on her promises."

    Former Customer

  • "Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others."

    Former Customer